Our Appointment System

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Making an appointment

Important

We are overhauling our appointment system from 25th March 2024, in order to provide far greater access to appointments for you, and to prevent any inappropriate bookings and misuse of resources.

We believe this will make it significantly easier for you to see who you'd like to see and to be seen within a much shorter period of time.

It does, however, mean that we are not able to pre-book appointments for beyond 23rd March 2024 and we ask that you contact us by online form, phone or in person on the day you would like to be seen; we will then ensure our clinical team endeavour to assess and whenever possible resolve your issue on the same day.

You have two options to chose from:

• Option 1) - Use our Accurx online portal to consult our doctors online or self check your symtoms 24/7. or
• Option 2)  - Call the practice and ask for an appointment;

Opening hours

Our reception is open:

Monday to Friday 8.00am to 6.30pm

Telephone Advice

If you wish to speak to your doctor or the nurse for medical advice please leave your telephone number and a brief message with the receptionist and your call will be returned as soon as possible.

If it is an emergency please make this clear to the receptionist.

Text Message Reminders

The General Data Protection Regulation (GDPR) went live on 25th May 2018.

At the Barkantine Practice, we send patients texts to remind you of your appointments, tell you about your normal test results, self-care initiatives and send emails to invite you to our patient participation groups. 

We feel this is important and part of our job in looking after your health.

We do not share your contact details or use it for marketing or commercial use. Ever!

If you still feel uncomfortable in allowing us to contact you for health purposes, please let our reception team or GP know, and we will make sure we respect your wishes.